PAYMENT,ADJUSTMENTS WHICH ARE UNALLOCATED ARE NOT ALLOCATED AUTOMATICALLY.
Last updated on APRIL 02, 2018
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 7.3.0 to 7.5.0]
Information in this document applies to any platform.
The advance payments are made by the customers. Normally, any payment will be used to knock off the bill objects, any extra amount will be treated as unallocated. Currently, in order to allocate the unallocated amount, CSR needs to go through each of the customer's account and allocate the amount manually. Is it possible to provide us with a mechanism, to trigger the auto allocation of unallocated amount against newly created bill objects? This mechanism should also cater for unallocated adjustment
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