Adjustments And Payments Not Displayed In Invoice (Doc ID 974882.1)

Last updated on MAY 10, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.1 [Release 7.3.1]
Information in this document applies to any platform.
***Checked for relevance on 28-Nov-2011***
***Checked for relevance on 10-May-2013***

Symptoms

-- Problem Statement:
Payment and adjustment items are not displayed in the invoice

-- Steps To Reproduce:

  CFA_Prod1 -- It has monthly cycle forward arrear event on /service/ip level.
  AL_Prod1 -- It has product purchase fee event on account level.

 

  1. Jun 18 : Create an account with Test_Plan1. The current billing cycle is Jun 18 to Jul 18.
  2. It will create an on-Demand bill as we enabled on-demand bill for "AL_Deal1".
  3. Run pin_inv_accts.
  4. Change the pin virtual time to jun 25 .
  5. Jun 25 : Apply some payment against that account. Ex: payment_amount_1 = $1000
  6. Jun 25 : Apply some adjustment against that account. Ex: adjustment_amount_1 =  $100
  7. Jun 25 : From customer center, purchase "AL_Deal1" deal. It will create an on-demand bill.
  8. Run pin_inv_accts. In the invoice, only purchase charges are coming. This invoice doesn't include the payment and adjustment amounts which we made against that account under 'Events details of the invoice'.
  9. Now do payment_2 of  $100 and do adjustment_2 of  $50.
  10. Change the pin virtual time to Jul 18
  11. Jul 18 :  run the pin_bill_day. In the monthly invoice that is generated, it will display the payment_2 ($100), adjustment_2($50) and the monthly cycle forward arrear amount.

Problem:
The payment_amount_1 and adjustment_amount_1 are not displayed in any invoice.

Expected:
At the monthly billing, it has to display all the events in that billing cycle in the monthly invoice.

Cause

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