Adjustments And Payments Not Displayed In Invoice
(Doc ID 974882.1)
Last updated on JUNE 05, 2018
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 7.3.0]
Information in this document applies to any platform.
-- Problem Statement:
Payment and adjustment items are not displayed in the invoice
-- Steps To Reproduce:
- Create 2 products :
CFA_Prod1 -- It has monthly cycle forward arrear event on /service/ip level.
AL_Prod1 -- It has product purchase fee event on account level.
- Create two deals(CFA_Deal1 and AL_Deal1) for the above two products respectively and enable on-demand bill flag for account level deal.
- Create a plan Test_Plan1 with the above two deals.
- Jun 18 : Create an account with Test_Plan1. The current billing cycle is Jun 18 to Jul 18.
- It will create an on-Demand bill as we enabled on-demand bill for "AL_Deal1".
- Run pin_inv_accts.
- Change the pin virtual time to jun 25 .
- Jun 25 : Apply some payment against that account. Ex: payment_amount_1 = $1000
- Jun 25 : Apply some adjustment against that account. Ex: adjustment_amount_1 = $100
- Jun 25 : From customer center, purchase "AL_Deal1" deal. It will create an on-demand bill.
- Run pin_inv_accts. In the invoice, only purchase charges are coming. This invoice doesn't include the payment and adjustment amounts which we made against that account under 'Events details of the invoice'.
- Now do payment_2 of $100 and do adjustment_2 of $50.
- Change the pin virtual time to Jul 18
- Jul 18 : run the pin_bill_day. In the monthly invoice that is generated, it will display the payment_2 ($100), adjustment_2($50) and the monthly cycle forward arrear amount.
The payment_amount_1 and adjustment_amount_1 are not displayed in any invoice.
At the monthly billing, it has to display all the events in that billing cycle in the monthly invoice.
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