After an Upgrate to 7.3.1, Unable to View Service History Through Customer Center (Doc ID 975344.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0 to 7.3.1.0.0 - Release: 7.3.1 to 7.3.1
Information in this document applies to any platform.

Symptoms

After an upgrade to 7.3.1, open customer center, go to services screen, select service and click view service history, click all dates and search. It will indicate no items found, but when we run the query from the PCM_OP_SEARCH directly against db it finds the data as expected.

Cause

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