OC46 INSTALL ERROR (Doc ID 975470.1)

Last updated on DECEMBER 20, 2009

Applies to:

Oracle Clinical - Version: 4.6.0 - Release: 4.6
Information in this document applies to any platform.

Symptoms



ISSUE:
--------
OC Server for Windows 4.6.0.0.70 installation fails with the following java error: Exception java.lang.NoSuchFieldError: numFailListEntries occurred. In the .err file, the following java stack error is recorded:

Exception java.lang.NoSuchFieldError: numFailListEntries occurred..
java.lang.NoSuchFieldError: numFailListEntries
    at oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.ssntSetPermissionsw32(Native Method)
    at oracle.sysman.oii.oiix.OiixWinSecurityOps.setPermissions(OiixWinSecurityOps.java:72)
    at oracle.sysman.oii.oiif.oiifw.OiifwHomeSetupWCCE.doOperation(OiifwHomeSetupWCCE.java:103)
    at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:171)
    at oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE.doOperation(OiifwInstallPhaseWCCE.java:851)
    at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:171)
    at oracle.sysman.oii.oiif.oiifw.OiifwActionsPhaseWCDE.doOperation(OiifwActionsPhaseWCDE.java:619)
    at oracle.sysman.oii.oiif.oiifb.OiifbLinearIterator.iterate(OiifbLinearIterator.java:147)
    at oracle.sysman.oii.oiic.OiicInstallSession$OiicSelCompsInstall.doOperation(OiicInstallSession.java:4224)
    at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:171)
    at oracle.sysman.oii.oiic.OiicPullSession.doOperation(OiicPullSession.java:1327)
    at oracle.sysman.oii.oiic.OiicSessionWrapper.doOperation(OiicSessionWrapper.java:291)
    at oracle.sysman.oii.oiic.OiicInstaller.run(OiicInstaller.java:578)
    at oracle.sysman.oii.oiic.OiicInstaller.runInstaller(OiicInstaller.java:968)
    at oracle.sysman.oii.oiic.OiicInstaller.main(OiicInstaller.java:905)

In log file, following message is recorded:

SEVERE: Abnormal program termination. An internal error has occured. Please provide the following files to Oracle Support :

STEPS TO REPRODUCE:
------------------------------
* Install OC Server for Windows 4.6.0.0.70 as it's indicated in the Installation Guide

EXPECTED BEHAVIOR:
----------------------------
OC Server is installed without any error



Cause

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