To Do Search Page Generates A 404 Page Not Found Error CCB
(Doc ID 975617.1)
Last updated on OCTOBER 18, 2016
Applies to:Oracle Utilities Customer Care and Billing - Version: 2.2.0
Information in this document applies to any platform.
When attempting to perform a To Do Search at 'Main Menu -> To Do -> To Do Search', the page is trying to download "characteristicGridSupport.js" from the wrong location and generates an error similar to the following in the access.log file:
"GET /code/characteristicGridSupport.js HTTP/1.1" 404 0
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!