Notification Events Are Generated Twice (Doc ID 976013.1)

Last updated on JANUARY 16, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.1 [Release 7.3.1]
Information in this document applies to any platform.
Checked for relevance on 09-Jan-2012.
***Checked for relevance on 17-Jan-2014***


Symptoms

/event/notification/threshold_below is calling PCM_OP_ACT_POL_EVENT_NOTIFY twice. If users make additional customizations in this policy file, it will get triggered twice as a result.

-- Steps To Reproduce:

  1. created a product/deal/plan .
    The product has a 0$ MCF charge. Under plan, added below threshold values :
    credit floor = 0
    credit limit = 100
    credit thresholds = 80 , 90 , 95 , 100
  2. created account with the above plan
  3. made account adjustment (debit) of 86$ --> balance is 86$ -->/event/notification/threshold is generated --> op_act_pol_event_notify is called once
  4. made account adjustment (debit) of 14$ --> balance is 100$ -->/event/notification/threshold is generated --> op_act_pol_event_notify is called once
  5. made account adjustment (credit) of 4$ --> balance is 96$ -->/event/notification/threshold_below is generated --> op_act_pol_event_notify is called twice
    This is WRONG. It should get called only once.

Note: pin_notify file has the below entries apart from others :

301 0 /event/notification/threshold
301 0 /event/notification/threshold_below

Cause

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