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Troubleshooting "A content repository error has occurred. Please contact your Contract Management administrator." When Uploading or Versioning a Document to a Sharepoint Repository (Doc ID 976151.1)

Last updated on APRIL 28, 2021

Applies to:

Primavera Contract Management - Version 13.0 and later
Information in this document applies to any platform.
Repository: Microsoft Sharepoint


This article will assist in troubleshooting the following error message, when uploading or versioning a document to a Sharepoint repository.

A content repository error has occurred. Please contact your Contract Management administrator.

Any of the following error messages can appear in the server log.


Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Cause 1: Invalid Document Library URL in Primavera Administrator
 Cause 2: Document Library URL in Primavera Administrator References Non Root Library Directory
 Cause 3: Document Library Not Created from Contract Management List Template
 Cause 4: Invalid Web Service URL in Primavera Administrator
 Cause 5: Appropriate IIS Web Site or Application Pool Not Running
 Cause 6: Oracle Primavera Sharepoint Connector Web Site Misconfigured
 Cause 7: Contract Management Using Invalid Sharepoint User Account Credentials
 Cause 8: Sharepoint User Account Does Not have Appropriate Privileges.
 Cause 9: Contract Management Sharepoint Connection Timed Out
 Cause 10: Document Library Check Out Setting Set to No
 Cause 11: Contract Management RAM Allocation Set Too Low
 Cause 12: Sharepoint Environment Not Optimized for Larger Uploads
 Cause 13: Special Characters in Contract Management Module Name
 Cause 14: Different Repository Type Previously Used in Problem Contract Management Documents
 Cause 15: Incorrect JBoss Application Server in Use
 Cause 16: Loopback Check Security Feature Enabled on IIS Server
 Cause 17: Folder Renamed in Contract Management Sharepoint Library
 Cause 18: Sharepoint URL Character Limit Exceeded
 Cause 19: Sharepoint List View Threshold Reached
 Cause 20: Sharepoint MaxHttpCollectionKeys Value Set Too Low
 Cause 21: Sharepoint IIS Authentication Configuration
 Cause 22: Network Topology Factors

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