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Bill Reprinting Functionality From The Billing History Zone (CI_BILLHIST) In CCB v2.2.0 (Doc ID 976588.1)

Last updated on OCTOBER 18, 2016

In this Document
  Symptoms
  Cause
  Solution
  References


Symptoms

When using the bill reprinting functionality from the billing history zone (CI_BILLHIST) a new bill routing would be added only if the bill had never been printed (an existing bill routing is not grayed out).

If the bill has been printed (the bill routing is grayed out), no new bill routing would be added but the system would try to update the existing one, hence the error "Only Customer PO ID may be modified".

The above behavior is not consistent with the regular Bill page, Bill Routing tab behavior.


Cause

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