BILLINFO_T & BILL_T MISSING FIELDS AFTER UPGRADE TO 7.3.1 (Doc ID 977365.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0 - Release: 7.3.1
Information in this document applies to any platform.

Symptoms

Problem Statement:

1. Upgrade from 6.2.sp1 - 7.3.1 following correct steps with branding/sub-brands.

2. Create 2 accounts - 1 parent and 1 subordinate.

3.The Subordinate account should have AR_BILLINFO_OBJ_ID0 = PARENT.POID_ID0 for the BILLINFO record. You have the PARENT_OBJ_ID0 fixed but not the AR.

4. Query BILL_T table based on account numbers from BILLINFO (created parent/sub and upgraded parent/sub). You will see the bills for the subordinate account don't equal that of the parent. The AR on the BILL_T should be that of the parent.

Steps To Reproduce:

Upgrade from 6.2_SP2 to 7.3.1 by following the path given below:
6.2_SP2--> 6.2_SP4-->7.0-->7.3-->7.3.1

Cause

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