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Highly DB-Intensive Query During Cancel Deal (Doc ID 978512.1)

Last updated on JUNE 26, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.3.0 to 7.5.0]
Information in this document applies to any platform.


During a cancel_deal operation, it is sometimes observed that the query below is spending a long time returning data, though it appears to be optimized (standing to DB trace logs).

The query is found while the CM pstack shows the process hanging within a call to "fm_act_handle_system_events".

We need to understand what the query is called for and if any optimization is possible?


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