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Items Created During Delayed Period Not Billed (Doc ID 979187.1)

Last updated on MAY 05, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Problem Statement

Purchasing a deal, including a Cycle Forward product, after having introduced the config_billing_delay 10 in CM pin.conf, it created cycle forward item not associated with any bill object (bill_obj=0).

Then, billing the account that item never got billed.

Reproduction Steps

1) pin_virtual_time is:


This query, selecting items with bill_obj_id0 = 0, returns this row now.

Once this state is reached, this item won't be picked up by any bill.

Cause

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In this Document
Symptoms
Cause
Solution


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