My Oracle Support Banner

Items Created During Delayed Period Not Billed (Doc ID 979187.1)

Last updated on MAY 05, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


Problem Statement

Purchasing a deal, including a Cycle Forward product, after having introduced the config_billing_delay 10 in CM pin.conf, it created cycle forward item not associated with any bill object (bill_obj=0).

Then, billing the account that item never got billed.

Reproduction Steps

1) pin_virtual_time is:

This query, selecting items with bill_obj_id0 = 0, returns this row now.

Once this state is reached, this item won't be picked up by any bill.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.