Prebills Are Not Going To The Correct Users Setup In UDFs Within Elite. They Are Owned By The AllBill User. (Doc ID 979243.1)

Last updated on DECEMBER 22, 2009

In this Document
  Symptoms
  Cause
  Solution


Symptoms

The prebills that are generated are not being assigned to the correct user.  There are UDFs setup in Elite that specify the user that the prebill should be going to and they are going to the AllBill user's queue instead.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms