My Oracle Support Banner

RDC ONSITE 4.6: DATA ENTRY WINDOW, HTML CODES APPEAR ON CRF PAGES (Doc ID 981855.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Clinical - Version 4.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 4.6.0 version, Data-Entry, Log-In


While trying to enter data in RDC,  the HTML Codes appear on CRF pages behind the fields defined for the CRF.  This made it impossible to enter data.

EXPECTED BEHAVIOR
-----------------------
Expect to enter data without the HTML Codes appearing.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to RDC Onsite.
2. Select a study & site.
3. Select patient & Open Casebook and press Go.
4. Open the CRF icon to enter data
The HTML Codes appear behind the defined fields for the CRF.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.