PKG_PARALLEL_DB_PROCESSOR.PDP_MASTER JOB Fails, Duplicate Case Search is Not Finding the Cases and/or E2B Reports are Not Being Generated (Doc ID 983066.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle Argus Safety - Version 4.2.0 to 5.1 [Release 4.2.0 to 5.1]
Information in this document applies to any platform.
***Checked for relevance on 03-Apr-2014***
***Checked for relevance on 23-JUN-2017***

Symptoms

1. Duplicate case search from initial case entry screen is not finding the newly entered cases

2. E2B Reports are not being generated

3. PKG_PARALLEL_DB_PROCESSOR.PDP_MASTER JOB fails with the following errors in alert log:

 

ORA-12012: error on auto execute of job <job_id>
ORA-01422: exact fetch returns more than requested number of rows
ORA-06512: at "<Schema_Owner>.PKG_PARALLEL_DB_PROCESSOR", line <Line_Number>

 

Cause

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