Receipt Writeoff Batch Fails With Message: "An Error Occurred While Retreiving Receipts for Write Off" (Doc ID 986613.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.0 to 13.0.3.1 [Release 13.0]
Information in this document applies to any platform.
Checked for relevance Oct 2013

Symptoms

In Retail Invoice Matching (ReIM) 13.0, the Receipt Write-Off batch is failing with the following error:

 

Steps to Reproduce:

1. Create an order and run ASN script for the order without actually receiving any item in the shipment. 
2. In Retail Merchandising System (RMS), edit the order and cancel all items. The shipment will be updated to 'Closed'. 
3. Make sure the ReIM system option Close Open Receipt Days = 0 (only for  this test). 
4. Run the Receipt Write-Off batch and notice the error.



Cause

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