INCORRECT PRODUCT CONFIGURATION SHOWN IN CUSTOMER CENTER AFTER PURCHASING DEAL (Doc ID 986785.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.1 - Release: 7.3.1
Information in this document applies to any platform.

Symptoms

Having a deal with 2 layer product in pricing center:
1) 1st layer, start immediately, end in 6 cycles with 66.67%;
2) 2nd layer, start 6 cycles, no end date, no disc.
If we purchase this deal to existing customer using customer center, the setting of both products were not there. both products will have same configuration and results in double chargers.

Replication steps:
1. Create a product with MCF = 60 Proration and discount enabled.
2. Create a deal.Purchase this product twice with 2 different
configurations.
Cycle Start Immediately,discount = 5% End : 2 cycles
Cycle start : 2 cycles discount = 10% End : Never
3. Purchase this deal and check the CC.
In 'Plans' tab both the products show same configuration.

Cause

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