UNABLE TO COMPLETE WORK ORDERS DUE TO NE IN DOWN STATE ERROR (Doc ID 986882.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Communications ASAP - Version 4.6.3 and later
Information in this document applies to any platform.
***Checked for relevance on 11-Jun-2013***

Symptoms

On upgrade to ASAP 7.0.0 from an older ASAP 4.6.3 version.

When attempting to send work orders to NEs: NE1 and NE2
the following message is seen in SARM diag.

'NE1': Not Dispatching ASDL yet because of NE is down state.
'NE2': Not Dispatching ASDL yet because of NE is down state.



Cause

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