My Oracle Support Banner

UNABLE TO COMPLETE WORK ORDERS DUE TO NE IN DOWN STATE ERROR (Doc ID 986882.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Communications ASAP - Version 4.6.3 and later
Information in this document applies to any platform.

Symptoms

On upgrade to ASAP 7.0.0 from an older ASAP 4.6.3 version.

When attempting to send work orders to NEs: NE1 and NE2
the following message is seen in SARM diag.



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.