COLLECTIONS CENTER DOES NOT CANCEL ALL REMAINING TASKS (Doc ID 987513.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0 - Release: 7.3.1
Information in this document applies to any platform.

Symptoms


-- Problem Statement:
In Collections Center, when cancelling a task and selecting the "cancel all following tasks" option, only the selected task is cancelled

-- Steps To Reproduce:
1)Log into collections client where there are accounts in collections
2) Select a collections scenario
3) select a task that has subsequent tasks
4)Change the status to cancelled
5) Select the "All Following Tasks" radio button
6) Click OK.

Cause

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