Not Able To Close DD Task On Cancelled Order. Error: "One Or More Connections Have Not Been Assigned Circuit IDs." (Doc ID 987546.1)

Last updated on SEPTEMBER 05, 2016

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 to 6.0.15 [Release 6.0.15]
Information in this document applies to any platform.

Symptoms

In MSS Version : 6.0.15

Users is not able to close DD task for a  cancelled order.

Error: "One or more connections have not been assigned Circuit IDs."

 

The issue can be replicated at will using the below steps :

  1. An order is created.
  2. Circuit product added, but circuit not assigned.
  3. Order left open.
  4. Change order is created for the pending circuit.
  5. Provisioning plan assigned and the order is supp canceled.
  6. Application does not allow to complete the DD of the change order.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms