Online Submitted Jobs Are Not Being Picked Up By Threadpoolworker In CCB, BI And ETM
(Doc ID 988758.1)
Last updated on MARCH 04, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 22.214.171.124 and later
Oracle Utilities Business Intelligence - Version 126.96.36.199.0 and later
Oracle Public Sector Revenue Management - Version 2.2.0 and later
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
CCB - Oracle Utilities Customer Care and Billing
ETM/ETPM - Oracle Enterprise Taxation and Policy Management
OUBI - Oracle Utilities Business Intelligence
Online submitted jobs are not being picked up by threadpoolworker. Threadpoolworker is running with DEFAULT pool name.
- This error did not start occurring after patch installation.
- This is effecting all on-line jobs, but still have the ability to run batch jobs from backend.
- Both threadpoolworker and appserver are running on the same server.
- Stdout, and stderr are not created for the job.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document