My Oracle Support Banner

Online Submitted Jobs Are Not Being Picked Up By Threadpoolworker In CCB, BI And ETM (Doc ID 988758.1)

Last updated on JANUARY 05, 2015

Applies to:

Oracle Utilities Customer Care and Billing - Version: and later   [Release: 2.2 and later ]
Oracle Utilities Business Intelligence - Version: 2.2.0 and later    [Release: 2.2 and later]
Oracle Enterprise Taxation Management - Version: 2.2.0 and later ]
Information in this document applies to any platform.


Online submitted jobs are not being picked up by threadpoolworker. Threadpoolworker is running with DEFAULT pool name.

- This error did not start occurring after patch installation.
- This is effecting all on-line jobs, but still have the ability to run batch jobs from backend.
- Both threadpoolworker and appserver are running on the same server.
- Stdout, and stderr are not created for the job.

Please advise.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.