P6 Professional With Oracle XE Errors: "Unable to connect to database" and "Error: Bad Public Username or Password. Database Server Error: ORA-12514: TNS:Listener Does Not Currently Know of Service Requested"
(Doc ID 989573.1)
Last updated on APRIL 14, 2021
Applies to:Primavera P6 Professional Project Management - Version 7.0 and later
Information in this document applies to any platform.
When logging into P6, user gets prompted with:
Unable to connect to database. Would you like to configure your database connection now?
If the user attempts to configure the connection, this error is returned:
Bad public username or password. Database Server Error: ORA-12514: TNS:listener does not currently know of service requested in connect description.
ORA-12505: TNS:listener does not currently know of the sid given in connect descriptor
As a result, the user cannot login to P6 Professional.
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