Unable To Access Business Modeler Via Collaborator Workbench Connection To Database Failed Error
(Doc ID 989722.1)
Last updated on JULY 15, 2023
Applies to:
Oracle Demantra Demand Management - Version 7.2 and laterInformation in this document applies to any platform.
Symptoms
On : 12.x or 7.3.1.x version, Technical
When attempting to access Business Modeler from Collaborator Workbench
the following error occurs.
ERROR
-----------------------
-----------------------
App name : Management Tools
Process name : Connection to database has failed.
Error description: Tns Configuration is corrupted or missing for the following connection parameters:
STEPS
-----------------------
1. Login to Demantra Collaborator Workbench
2. Nav: Planning Applications -> Business Modeler
-----------------------
1. Login to Demantra Collaborator Workbench
2. Nav: Planning Applications -> Business Modeler
(same issue for the other planning applications)
3. Followed the solution described in Note 461778.1 but the same error still appears.
3. Followed the solution described in Note 461778.1 but the same error still appears.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |