Troubleshooting - Resume Parsing Mailbox is Not Working (Doc ID 1044892.1)

Last updated on AUGUST 08, 2024

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 12A and later
Information in this document applies to any platform.

The following things may be evident or represent what the user is trying to accomplish:

No candidate file created when using the email resume parsing.
resumeparsing@ZONENAME.taleo.net.
ZONENAME@resumeparsing.taleo.net.
Message undeliverable.
The resume parsing mailbox does not seem to work.
The email resume parsing is not working.
Resume parsing via email is not working.
Cannot find candidate in advanced search after using mailbox resume parsing feature.

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Purpose

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.