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TCC: Troubleshooting Access Errors (Doc ID 1045228.1)

Last updated on DECEMBER 16, 2020

Applies to:

Oracle Taleo Platform Cloud Service - Connect - Version 12A and later
Information in this document applies to any platform.

Purpose

This TCC document covers zone access problems such as:

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Validate the user name and password.
 Validate the integration's user account is unlocked.
 Validate user permissions.
 Validate the ping window fields.
 Look for possible zone downtime.
 If using a proxy server, validate the proxy settings.
 Verify that firewall settings do not prevent TCC from communicating with the zone.
 TCC uses a version of Java that does not support TLS.
References

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