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Error: 'java.lang.NoClassDefFoundError: sun/awt/X11GraphicsEnvironment' When Loading a Portfolio View or Project Gantt Chart on a Dashboard (Doc ID 1107168.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 7.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

When loading the Project Gantt Chart or a Portfolio view on a dashboard, the Project Gantt Chart hangs while loading data and the portfolio view fails with the following error:

Error 500 -- Internal Server Error

In the WebLogic Server logs, the following exception is seen:

Error:  java.lang.NoClassDefFoundError: sun/awt/X11GraphicsEnvironment


OTHER SYMPTOMS:

ERROR /action/pm/genjoblog?jobId=16639&noAlert=true (User Id: 151 DB Id: 1) com.primavera.bo.rules.calc.JobServiceCE ?:? Error parsing job_data blob for job '<unknown>'. It will be treated as empty list. Bad job data was: SL_Taskrsrc
com.primavera.PhoenixException: The input to the Decryptor was invalid

java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11.XToolkit

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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