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Fusion: Unable To Confirm Electronic Payment File, Receive Error 'JBO-29000: Unexpected exception caught: java.lang.NullPointerException' (Doc ID 1376321.1)

Last updated on APRIL 10, 2017

Applies to:

Oracle Fusion Payments - Version 11.1.1.5.1 and later
Oracle Fusion Payments Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.5.1 version, Manage Payments-Process Payment Files

When attempting to confirm payment files that are in Formatted status, the following error message appears:.

ERROR
-----------------------
JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null

STEPS
-----------------------
1. Go to Payment Process Requests
2. Select the payment file of interest
3. Submit for confirmation; accept the message that appears regarding the action not being reversible and click on Save and Close

Cause

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