Unable To Setup Unit Of Measure : Authorization Error Then Organization List is Empty

(Doc ID 1376973.1)

Last updated on FEBRUARY 01, 2018

Applies to:

Oracle Fusion Common CRM - Version 11.1.1.5.1 to 11.1.1.5.1 [Release 1.0]
Oracle Fusion Common CRM Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

 

 

 

On :  11.1.1.5.1 version, Deliver Customer Care-Maintain Customer Information

A)

When attempting to log landing page with standard user fisrtname.lastname with role Sales Administrator at least 
https://xxxx.oracleoutsourcing.com/homePage/faces/AtkHomePageWelcome
> Navigator > Setup And Maintenance
> Retrieve and try to open Task : Manage Units Of Measure
the following error occurs.

ERROR
-----------------------

ADFC-0619: Authorization check failed: '/WEB-INF/oracle/apps/scm/inventory/uom/ui/flow/UnitsOfMeasureFlow.xml#UnitsOfMeasureFlow' 'VIEW'.



B) Once this issue is fixed :


When attempting to log landing page with user fisrtname.lastname
https://xxxx.oracleoutsourcing.com/homePage/faces/AtkHomePageWelcome
> Navigator > Setup And Maintenance
> Retrieve and try to open Task : Manage Units Of Measure :
 

An Empty Organization (Item / Inventory) LOV is displayed




STEPS
-----------------------
The issue can be reproduced at will with the following steps:

A)
1. Log with userfisrtname.lastname
2. Retrieve Task : Manage Units Of Measure
3. Try to Open task get error :
ADFC-0619: Authorization check failed: '/WEB-INF/oracle/apps/scm/inventory/uom/ui/flow/UnitsOfMeasureFlow.xml#UnitsOfMeasureFlow' 'VIEW'.



B)
Then once this is fixed by granting a role to user  below behavior occurs

1. Log with userfisrtname.lastname
2. Retrieve Task : Manage Units Of Measure
3. Open task and get an empty List Of Values for Organization (Item or Organization)



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot mange and setup Units Of Measure

Cause

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