My Oracle Support Banner

Manage Sales Quotas Analytics Troubleshooting Guide. (Doc ID 1396118.1)

Last updated on FEBRUARY 28, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Territory Management Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.
Oracle Fusion Quota Management Manage Sales Quotas Analytics


Purpose

The territory and resource quota chart analyzes the territory and resource quota over time periods. The drill down report displays the quota for granular periods. Territory quota variance chart is a contextual report that will display the variance between the territory quota and the amount distributed among child territories.

Dependent Technologies

Problem Catalog

1. Data mismatch between reports and runtime application.
2. Unable to view the resource quota charts for a specific territory resource.
3. The variance chart not refreshing with updates.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 Problem and Solutions
 Data mismatch between reports and run time application.
 Problem
 Solution
  Unable to view the resource quota charts for a specific territory resource.
 Problem
 Solution
 The variance chart not refreshing with updates.
 Problem
 Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.