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P6 Global Scheduled Services Are Stuck In A "Running" State (Doc ID 1400104.1)

Last updated on APRIL 14, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.1.1.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.2.4.0 and later
Information in this document applies to any platform.

Symptoms

Edited global data is not updated in reports run from P6 Web or BI Publisher directly.  For example, updated Resource Code Assignments are not displaying in the report output.

One (or all) of the following Global Scheduled Services are stuck in a JS_Running state:

SELECT job_id, job_type, status_code, last_run_date FROM JOBSVC WHERE job_type = 'JT_EnterpriseData' or job_type = 'JT_Security' or job_type = 'JT_EnterpriseSum' or job_type = 'JT_ResourceMgmt';

Changes

 

Cause

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