Requisition Approval – Request For Information (RFI) Does Not Trigger Email Notification

(Doc ID 1411143.1)

Last updated on MARCH 24, 2017

Applies to:

Oracle Fusion Self Service Procurement - Version 11.1.11.1.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When Requisition approver request more information for the approval from Approval Notification, the application is not submitting an email notification to the requester.

Step To Reproduce
- Create a Requisition
- Submit Requisition for approval
- Approver opens the Requisition Approval notification
- Request additional Information
- Requester does not get any email notification

Business Impact
The process breaks, since the requester does not know that there is additional information requested for the requisition approval.

Changes

Cause

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