Setup and Maintenance.Task : Manage Product Groups > Add Product > A connection to the server has failed. (status=500)
(Doc ID 1416329.1)
Last updated on MARCH 05, 2018
Applies to:Oracle Fusion Sales Catalog - Version 188.8.131.52.0 and later
Oracle Fusion Sales Catalog Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
An error occurs when adding a product in a product Group.
The error is as follows:
A connection to the server has failed. (status=500)
The error can be reproduced as follows:
1) Go to "Setup and Maintenance"
2) Navigate to "Manage Product Groups"
3) Lock one product group.
4) In the Product Group navigate to the TAB Products and click here on the plus (+) button.
Error message: "A connection to the server has failed. (status=500).
Sometimes, the following error too is occurred if profile option for that item Org was not properly setup.
"The organization ID is invalid (QSC-375047)"
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