Data Retention Not Working - Work Around

(Doc ID 1441144.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Contact Center Anywhere - Version: v8.1.3 FP6 and later   [Release: V8 and later ]
Information in this document applies to any platform.


Data Retention is purging the data in the database table and is deleting the recordings and voicemails from the file system.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms