Data Retention Not Working - Work Around (Doc ID 1441144.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Contact Center Anywhere - Version: v8.1.3 FP6 and later   [Release: V8 and later ]
Information in this document applies to any platform.

Symptoms

Data Retention is purging the data in the database table and is deleting the recordings and voicemails from the file system.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms