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How To Delete Pending Email In The Mail Manager CCA product (Doc ID 1450841.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Contact Center Anywhere - Version v8.1.3 FP5 and later
Information in this document applies to any platform.

Symptoms

Using CCA Voicemail Email notification are stuck in the Pending Email status and the Email server kept processing the mails to be deliver even after the delivery was not successful

Cause

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