Access Denied Error In All Reports (Doc ID 1458397.1)

Last updated on NOVEMBER 05, 2016

Applies to:

Oracle Fusion Common CRM - Version 11.1.3.0.0 and later
Oracle Fusion Common CRM Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.3.0.0 version, Analytics

When attempting to access opportunities page,
the following error occurs.

ERROR
-----------------------

Unable to connect to the BI Presentation Server. Please ensure that it is running,
configured properly, and that the connection details within this
application are correct.Exceeded failed connection tries


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator - Sales - Opportunities

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access opportunities page.

Cause

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