Keyword Search Does Not Support Fuzzy Searches (Doc ID 1465620.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Customer Center - Version 1.0-Beta and later
Oracle Fusion Customer Center Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 1.0-Beta version, Search

ACTUAL BEHAVIOR
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Keyword and Advanced searches do not support Fuzzy Searches and only allow exact matches.

EXPECTED BEHAVIOR
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1. Simple & Advanced Keyword Searches should accommodate Fuzzy Searches leveraging either:
a. A Wildcard entry similar to the Real Time Search
b. A ‘Contains In’ search clause to frame the extended search

Cause

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