Definition Of Support For CCA (Doc ID 1467089.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Contact Center Anywhere - Version v8.1.3 FP6 and later
Information in this document applies to any platform.
***Checked for relevance on 23-07-2014***

Goal

What it the definition of various levels of Support. Eg what does sustaining support mean
 

Solution

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