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Definition Of Support For CCA (Doc ID 1467089.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Contact Center Anywhere - Version v8.1.3 FP6 and later
Information in this document applies to any platform.
***Checked for relevance on 23-07-2014***

Goal

What it the definition of various levels of Support. Eg what does sustaining support mean
 

Solution

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In this Document
Goal
Solution
 Extended Support
 
Sustaining Support
 Sustaining Support does not include
 Premier Support
 
Oracle Lifetime Support Policy


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