There Are No Choices In The LOV For Account Address Set When Creating A Customer

(Doc ID 1490381.1)

Last updated on AUGUST 04, 2017

Applies to:

Oracle Fusion Receivables - Version 11.1.1.5.1 and later
Oracle Fusion Receivables Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

 

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In Set Up Order Fulfillment-General Setup for Accounts Receivable

ACTUAL BEHAVIOR
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There are no choices in the LOV for Account Address Set when creating a customer.

The user has been granted Billing Manager and Billing Manager Business Unit Roles .

EXPECTED BEHAVIOR
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Should be able to see all the defined Address Sets when creating a customer.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in with a user having a Billing Manager Role.
2. Use the task Manage Customer to create a new customer.
3. In the Account Address Set look for the values in the List Of Values to choose from .

Cause

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