My Oracle Support Banner

Gaps in AP Invoice Number Created by AR Customer Refund Process (Doc ID 1495906.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion Payables - Version 11.1.2.0.0 and later
Oracle Fusion Payables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

While doing a Refund of overpayment /credit memo for AR customers, the Invoice Number auto-generated in Payables skips, creating gaps in the sequence (e.g. INVOICE_NUM jumps from 34003 to 35001).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.