Gaps in AP Invoice Number Created by AR Customer Refund Process (Doc ID 1495906.1)

Last updated on DECEMBER 30, 2015

Applies to:

Oracle Fusion Payables - Version 11.1.2.0.0 and later
Oracle Fusion Payables Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

While doing a Refund of overpayment /credit memo for AR customers, the Invoice Number auto-generated in Payables skips, creating gaps in the sequence (e.g. INVOICE_NUM jumps from 34003 to 35001).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms