Issue When Importing Notes Related To Manually Created Customers (Doc ID 1496723.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Common CRM - Version 11.1.3.0.0 and later
Oracle Fusion Common CRM Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.3.0.0 version, File Import

When attempting to import notes by following note NOTE:1488257.1 - How To Import Note by Using Manage File Import Activities Task
and relate them to customer which are created manually (ie with no rows in hz_orig_sys_refernces)
the following error occurs.

ERROR
-----------------------
Whatever user is mapping  to SourceObjectUId or OsrSourceObjectId
status is completed but with error

File Record Number,Import Job Id,System TaskId,Error Message
1,300000002855942,300000002855954,FND-ZMM_BULK_IMPORT_JOIN_1 - COLUMN_NAMES:  OSR_SOURCE_OBJECT_UID,SOURCE_OBJECT_CODE


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

 

Cause

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