Why do Leads, Customers and Opportunities created via Oracle Sales Cloud Outlook appear in the "Contacts" list on Apple, BlackBerry and Android Mobile Devices?

(Doc ID 1501849.1)

Last updated on MAY 23, 2017

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion CRM for Microsoft Outlook - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Goal

Why do Leads, Customers and Opportunities created via Oracle Sales Cloud for Outlook appear in the "Contacts" list on Apple, BlackBerry and Android Mobile Devices?
 

Solution

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