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Passport: HireRight Passport Errors (Doc ID 1507572.1)

Last updated on NOVEMBER 10, 2022

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 12A and later
Oracle Taleo Platform Cloud Service - Passport Framework - Version 12A and later
Information in this document applies to any platform.

Purpose

This article covers some of the Passport errors and issues encountered with passport services provided by service provider Hireright.

Details

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In this Document
Purpose
Details
 Date of birth not sent to Hireright
 Email not sent to candidate
 Request shows information from old Onboarding process
 Results available in Hireright but not in Taleo zone.
 Unable to find user by reference
or
HireRight returned an error: 'User not found'; Code: 460
 HireRight did NOT return a URL when 2 Steps Process is to be enforced
References


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