What causes the Sales Cloud for Outlook error message "Package is not compatible with current product version"? (Doc ID 1514467.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.7.0.0 to 11.1.7.0.0 [Release 1.0]
Oracle Fusion CRM for Microsoft Outlook - Version 11.1.7.0.0 to 11.1.7.0.0 [Release 1.0]
Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Goal

To explain why Sales Cloud for Outlook Synchronization or the Obtain Package step in the First Run Assistant fail with error "Package is not compatible with current product version"?
 

Solution

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