Error When Exporting a LearnCenter Report Builder or BI Report to Excel: "The file format and extension of '[file name]' don't match” or "The file you are trying to open is in a different format than specified by the file extension”

(Doc ID 1515008.1)

Last updated on APRIL 06, 2018

Applies to:

Oracle Taleo Learn Cloud Service - Version N/A to N/A [Release 12]
Information in this document applies to any platform.

Symptoms

When exporting a LearnCenter Report Builder or BI report to Microsoft Excel, the following error appears, depending on the version of Excel:

Excel 2010 or 2013:  "The file format and extension of '[file name]' don't match. The file could be corrupted or unsafe. Unless your trust its source, don't open it. Do you want to open it anyway?"

Excel 2007: "The file you are trying to open is in a different format than specified by the file extension”

Changes

 

Cause

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