Fusion PIM: CRM Cloud Build Product Management BI Tab Returns ODBC Driver Error For Dashboard KPI & Graphs

(Doc ID 1524036.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Oracle Fusion Product Model - Version and later
Oracle Fusion Product Hub Cloud Service - Version N/A and later
Information in this document applies to any platform.


In a CRM Cloud build of Fusion including SCM Product Management for Item creation requirements.

When attempting to access the Product Management Tab for Business Intelligence Dashboard multiple errors occur.

Odbc driver returned an error (SQLExecDirectW).

The issue can be reproduced at will with the following steps:
1. Login with Product Manager user.
2. Navigate to Product Management Dashboard Tab - immediate error condition on all KPI & graph areas.


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