Home Address Change Takes 50+ Seconds To Submit, Address Performance Issue

(Doc ID 1527556.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources - Version and later
Oracle Fusion Global Human Resources Cloud Service - Version N/A and later
Information in this document applies to any platform.


On : version, Manage Workforce Lifecycle-Manage Personal Information

Performance issue is encountered when changing Home Address information.  Home Address Changes take 50+ seconds to submit. 

If a user amends a home address for an employee the change takes 50+ seconds to be submitted to the database.

This issue may also be seen when working with Location address information. 

Expect migrated and newly added employees to take the same amount of time to save.

The issue can be reproduced at will with the following steps:
1. Login as HR Specialist or Employee
2. Navigator > Person Gallery
3. Select Personal and Employment card
4. Edit Home Address region.
5. Change data and submit.

Observe the performance issue when it takes almost a full minute for the process to save. 

The issue has the following business impact:
Due to this issue, users are experiencing unusual delays in changing address information through the UI.


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