Error When Attempting to Connect While Setting Up Adobe Connect VILT: “The service may be unavailable, the user may not exist or the administrative credentials you provided may be incorrect. Go back and retry your request.”

(Doc ID 1534117.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

Oracle Taleo Learn Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

An error occurs when attempting to connect while setting up Adobe Connect VILT: “The service may be unavailable, the user may not exist or the administrative credentials you provided may be incorrect. Go back and retry your request.”

Cause

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