Last updated on NOVEMBER 05, 2016
Applies to:Oracle Fusion Common CRM - Version 184.108.40.206.0 and later
Oracle Fusion Common CRM Cloud Service - Version N/A and later
Information in this document applies to any platform.
When attempting to drill down to view Leads from 'Leads at a Glance' report, the following error occurs.
"You do not have permission to access this information"
The issue can be reproduced at will with the following steps:
1. Click Navigate
2. Lead Qualification
3. Perform Real Time Lead Search for "Fusion"
4. Click on Fusion CRM Lead
5. Successfully taken to the Lead Edit screen
6. Click Home
7. Click Sales
8. Click Leads Tab
9. In Leads at a glance, click on Fusion CRM Lead
10. Get error message (see attached screen shot)
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms