Cannot Contigent Beneficiary Via Batch Upload And BSC (Doc ID 1543597.1)

Last updated on NOVEMBER 24, 2015

Applies to:

Oracle Fusion Benefits - Version 11.1.4.0.0 and later
Oracle Fusion Benefits Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.4.0.0 version, Manage Benefits-Maintain Benefits Enrollments

ACTUAL BEHAVIOR
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Cannot Enroll Contigent Beneficiary via batch upload and BSC

We cannot enroll contingent beneficiary for our Group Life Insurance plan. We already uploaded participant's enrollment and their respective beneficiaries successfully but upon checking the UI, only the primary beneficiary is enrolled.

We also cannot enroll contingent beneficiary via BSC because the field will not enabled when the beneficiary is ticked.

Cause

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