Fusion Global HR: Manager Cannot See Direct Reports And They Cannot See Their Managers (Doc ID 1555614.1)

Last updated on FEBRUARY 06, 2015

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.5.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.
-- Checked for relevance on 29-Nov-2014 --

Symptoms

ACTUAL BEHAVIOR

When signed on as a manager and navigating to the Manager Resources dashboard, no reports are displayed in the My Organization region. The Organization Chart also displays no reports. Manager CAN see direct report in My Portrait tab.
Employees do not see their manager in My Portrait.
All records were loaded via FBL


STEPS TO REPLICATE ISSUE:

The issue can be reproduced with the following steps:
1. From the Home page, select the Manager Resources tab
2. Review the My Organization region and note no reports are displayed
3. Select to display the organization chart. Again, no reports are displayed


Cause

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