Fusion Global Payroll: Cannot Rollback Payroll Processes (Doc ID 1557118.1)

Last updated on MAY 06, 2015

Applies to:

Oracle Fusion Global Payroll - Version 11.1.5.0.0 and later
Oracle Fusion Global Payroll Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.5.0.0 version, Manage Payroll-Calculate, Validate and Balance Payroll

When attempting to roll back a QuickPay or Payroll Flow, the following error occurs.

Error

Error
Messages for this page are listed below.
An application error occurred. See the incident log for more information

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 74, Server Domain: HCMDomain, Server Instance: PayrollServer_1, Application Name: HcmPayrollApp.

The Rollback action was submitted.



Steps To Reproduce
1. Navigator>Payroll Calculations.
2. Select the View Person Process Results task.
3. Enter all or part of a Name and search.
4. In the results, highlight a row and select Actions>Roll Back
Error messages are displayed and process does not Roll Back



Cause

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